Cara's Cafe is an authorized reseller for Kat's Coffees & More.
Many of our mix products can be made with Splenda and we have started a Gluten-Free line!
The coffees are ground and roasted when ordered - When you receive your coffee, you are the first person to open the bag when it arrives to you. We do not buy in bulk and repackage the coffee into smaller bags.
All gourmet mixes are hand mixed and packed when ordered in an FDA approved kitchen.
sample bag of our gourmet mixes
sample jar of creamer, cocoa, chai and cappuccino
sample tea bags
8oz and 1lb bagShipping & Handling
Shipping and handling is a $10.00 flat fee - any time, any size order!
All orders are shipped direct from our 2 suppliers. What this means is that your coffee is roasted and your dry mixes are hand packed and then direct shipped to you. The only exception is coffee orders shipping to APO/FPO boxes - these orders ship to our dry mix supplier first and then will ship with the dry mix part of the order or by itself (more information about this below).
Depending on what you order, you may receive 2 separate shipments for 1 order placed. Most orders from our coffee and dry mix suppliers will arrive to you within 10 working days from the day after payment is received. This time can increase because of holiday high volume or large orders.
Most
shipping is through UPS. Dry mix orders under 2lbs may ship via USPS.
We only ship to the U.S.A. If you want insurance and/or delivery
confirmation on USPS packages, you MUST state this on your order or
have the order shipped at your own risk. These packages will incur
extra USPS actual charges for the extra services.
No order is processed until full payment has been received. Any order canceled will be assessed a 15% fee. Unless a product is received damaged, there are no refunds. Please note that items with "chips" in them could melt during shipment in the hot months. These items are ordered at your own risk during hot months. If you receive a damaged item/s, you must notify me within 5 working days in order to receive a replacement or credit. If a product is damaged in shipment, the box and all packing must be kept so UPS can inspect it if they choose to for the claim. UPS claims can take up to 6 weeks to process.
Items from our dry mix supplier include all food and beverage mixes as well as coffee creamer and teas. Items from our coffee supplier include all sizes of brewed coffees and 750ml Stasero drink syrups.
APO/AFO coffee orders will be shipped to our dry mix supplier first and then on to you. These orders incur a $5 handling fee for the dry mix supplier to send the coffees to you for a total of $17.50 in shipping fees. The coffee supplier does not ship to APO/AFO addresses. This is our fastest and least expensive option to get coffees to you. Also, please make sure before ordering that your base/country allows coffee to be shipped to you. Some do not and we will not be held responsible for confiscated coffee.
No order is processed until full payment has been received. Any order canceled will be assessed a 15% fee. Unless a product is received damaged, there are no refunds. Please note that items with "chips" in them could melt during shipment in the hot months. These items are ordered at your own risk during hot months. If you receive a damaged item/s, you must notify me within 5 working days in order to receive a replacement or credit. If a product is damaged in shipment, the box and all packing must be kept so UPS can inspect it if they choose to for the claim. UPS claims can take up to 6 weeks to process.
Items from our dry mix supplier include all food and beverage mixes as well as coffee creamer and teas. Items from our coffee supplier include all sizes of brewed coffees and 750ml Stasero drink syrups.
APO/AFO coffee orders will be shipped to our dry mix supplier first and then on to you. These orders incur a $5 handling fee for the dry mix supplier to send the coffees to you for a total of $17.50 in shipping fees. The coffee supplier does not ship to APO/AFO addresses. This is our fastest and least expensive option to get coffees to you. Also, please make sure before ordering that your base/country allows coffee to be shipped to you. Some do not and we will not be held responsible for confiscated coffee.
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the Cara'sCafe website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
- Name
Address
Email address
Phone number
We do not collect any financial information. This is handled by third parties: Mal's eCommerce and PayPal.
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please send me an email at cara@carascafe.com
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please send me an email at cara@carascafe.com